Terms of Service

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

1. Acceptance of Terms

By accessing and using HelpTester ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

HelpTester provides online hardware testing tools including but not limited to:

  • Gamepad and controller testing
  • Keyboard functionality testing
  • Mouse performance testing
  • Webcam and microphone testing
  • Display and audio testing tools
  • Network connectivity testing
  • System performance diagnostics

3. Eligibility and Account

3.1 Age Requirements

  • You must be at least 13 years old to use our Service
  • Users under 18 must have parental consent
  • Users under 13 are prohibited from using our Service

3.2 Account Responsibility

  • You are responsible for maintaining the security of your access
  • You must provide accurate information
  • You are responsible for all activities under your session

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our Service to:

  • Test your personal hardware devices
  • Diagnose hardware issues
  • Evaluate device performance
  • Educational and research purposes

4.2 Prohibited Uses

You may NOT use our Service to:

  • Test hardware you do not own or have permission to test
  • Attempt to reverse engineer our testing algorithms
  • Interfere with or disrupt our Service
  • Use automated tools or bots to access our Service
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Distribute malware or harmful code
  • Attempt to gain unauthorized access to our systems

5. Hardware Testing Limitations

5.1 Test Accuracy

  • Our tests provide diagnostic information and general performance metrics
  • Results are for informational purposes only
  • We do not guarantee 100% accuracy of all test results
  • Results may vary based on browser, device, and system configuration

5.2 Device Compatibility

  • Not all devices may be compatible with our testing tools
  • Browser limitations may affect test functionality
  • We continuously work to improve device support

5.3 Data Handling

  • Test data is processed locally in your browser when possible
  • Temporary test results may be stored during your session
  • No persistent storage of your device data without consent

6. Intellectual Property Rights

6.1 Our Rights

  • All content, features, and functionality of our Service are owned by HelpTester
  • Our testing algorithms, code, and methodologies are proprietary
  • All trademarks and logos are our property or used with permission

6.2 Your Rights

  • You retain ownership of any data you input into our Service
  • You may use test results for personal purposes
  • You may not redistribute or commercialize our testing tools

7. Privacy and Data Protection

7.1 Data Collection

  • We collect data as described in our Privacy Policy
  • Test data is processed to provide our Service
  • Analytics data helps us improve our Service

7.2 Cookies and Tracking

  • We use cookies for functionality and analytics
  • Third-party services (Google Analytics, AdSense) may set cookies
  • You can manage cookie preferences in our cookie settings

8. Third-Party Services

8.1 Google Services

  • We use Google Analytics for website analytics
  • Google AdSense may display advertisements
  • These services have their own terms and privacy policies

8.2 External Links

  • Our Service may contain links to third-party websites
  • We are not responsible for external content or services
  • Third-party terms and policies apply to their services

9. Disclaimers and Limitations

9.1 Service Availability

  • We strive for 99% uptime but cannot guarantee uninterrupted service
  • Maintenance periods may temporarily limit functionality
  • We reserve the right to modify or discontinue features

10. Indemnification

You agree to indemnify and hold HelpTester harmless from any claims, damages, or expenses arising from:

  • Your use of our Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit or transmit

11. Advertising and Commercial Content

11.1 Advertisements

  • We may display advertisements through Google AdSense
  • Ad content is controlled by third-party ad networks
  • We are not responsible for advertiser content or claims

11.2 Sponsored Content

  • Any sponsored content will be clearly marked
  • Sponsorships do not affect our editorial independence
  • We maintain the right to refuse any advertising

12. Modification of Terms

12.1 Updates

  • We may update these Terms at any time
  • Material changes will be communicated via email or website notice
  • Continued use constitutes acceptance of updated Terms

12.2 Notification

  • Check this page regularly for updates
  • The "Last Updated" date indicates when changes were made

13. Termination

13.1 By You

  • You may stop using our Service at any time
  • Clear your browser data to remove any stored information

13.2 By Us

We may terminate or suspend access if you:

  • Violate these Terms
  • Engage in prohibited activities
  • Pose a security risk to our Service

14. Geographic Restrictions

14.1 Global Access

  • Our Service is available worldwide where legally permitted
  • Some features may be restricted in certain jurisdictions
  • You are responsible for compliance with local laws

14.2 Compliance

  • You must comply with all applicable local, national, and international laws
  • Export control laws may apply to certain technical information

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], excluding conflict of law principles.

15.2 Jurisdiction

Any disputes shall be resolved in the courts of [Your Jurisdiction].

15.3 Alternative Dispute Resolution

  • We encourage informal resolution of disputes
  • Mediation may be available for certain disputes
  • EU residents may use the EU's Online Dispute Resolution platform

16. Miscellaneous

16.1 Entire Agreement

These Terms constitute the entire agreement between you and HelpTester regarding the Service.

16.2 Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

16.3 No Waiver

Our failure to enforce any provision does not constitute a waiver of that provision.

16.4 Assignment

You may not assign your rights under these Terms without our consent.